TLI33122 Certificate III in Rail Customer Service

13 units (6 Core Unit | 2 Elective Unit Group A | 5 Elective Unit Group B)

Packaging Rules

A total of 12 units of competency comprising:

6 core units listed below, plus
1 elective unit from Group A Work health and safety, plus

5 general elective units from Group B listed below.

Up to 2 of the general elective units may be selected from any relevant nationally endorsed Training Package. The general elective units must contribute to the vocational outcomes of the qualification.

Pre-Order

TAS

Made for you?

Ready

LLND Kit

~~$1,350~~ $405

Core Unit

Unit	Learning & Assessment KitL&A Pack includes: Trainer Assessment Pack Unit Assessment Pack Assessment Instruction Pack Observation Checklist Unit Mapping Document Additional documents where required for assessment Learner Guides Self-Study Guide (Answer Key and Student Copy) Session Plan Presentation Slides Class Activity Book (Assessor Copy and Student Copy) Work Placement Instruction Pack (if required) Work Placement Observation Booklet (if required) We also provide separate learner resources and Assessment resources. to know the quotes.	RPL KitRPL Kit includes: RPL Assessment Outcome Form RPL Assessment Plan Form Step 1 – RPL Application Form Step 2 – RPL Self-Assessment Information Kit Step 3 – RPL Third Party Evidence Kit Step 4 – RPL Competency Conversation Kit Step 5 – Demonstration and Observation Kit Step 6 – RPL Mapping	E LearningE-Learning includes: SCORM eLearning packages for LMS upload Videos (Explainer/Infographic) Infographics (Static) Activities (Drag-and-Drop, Checklists, Scenario-Based, Hotspot, 360°, Gamified/Animated, Character-Cloning)	Pre Validation ReportPre-Validation Report To support your compliance obligations, we provide a comprehensive pre-validation report designed to save you time, effort and costly rework.	Subtotal
TLIB3118 Apply awareness of railway fundamentals Current(TGA Status)	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Ready ~~$120~~ $36	$0
TLIE3022 Complete workplace documents Current(TGA Status)	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Ready ~~$120~~ $36	$0
TLIF3085 Apply local incident response procedures Current(TGA Status)	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Ready ~~$120~~ $36	$0
TLIG3003 Apply positive behaviours in the workplace Current(TGA Status)	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Ready ~~$120~~ $36	$0
TLII3022 Provide customer service in rail operations Current(TGA Status)	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Ready ~~$120~~ $36	$0
SITXCOM010 Manage conflict (Contexualise to TLI) Current(TGA Status)	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Ready ~~$300~~ $90	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Ready ~~$120~~ $36	$0

Total(Incl GST)

Elective Unit Group A

Unit	Learning & Assessment KitL&A Pack includes: Trainer Assessment Pack Unit Assessment Pack Assessment Instruction Pack Observation Checklist Unit Mapping Document Additional documents where required for assessment Learner Guides Self-Study Guide (Answer Key and Student Copy) Session Plan Presentation Slides Class Activity Book (Assessor Copy and Student Copy) Work Placement Instruction Pack (if required) Work Placement Observation Booklet (if required) We also provide separate learner resources and Assessment resources. to know the quotes.	RPL KitRPL Kit includes: RPL Assessment Outcome Form RPL Assessment Plan Form Step 1 – RPL Application Form Step 2 – RPL Self-Assessment Information Kit Step 3 – RPL Third Party Evidence Kit Step 4 – RPL Competency Conversation Kit Step 5 – Demonstration and Observation Kit Step 6 – RPL Mapping	E LearningE-Learning includes: SCORM eLearning packages for LMS upload Videos (Explainer/Infographic) Infographics (Static) Activities (Drag-and-Drop, Checklists, Scenario-Based, Hotspot, 360°, Gamified/Animated, Character-Cloning)	Pre Validation ReportPre-Validation Report To support your compliance obligations, we provide a comprehensive pre-validation report designed to save you time, effort and costly rework.	Subtotal
TLIF0025 Follow work health and safety procedures Current(TGA Status)	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Ready ~~$120~~ $36	$0
TLIF3003 Implement and monitor work health and safety procedures Current(TGA Status)	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Ready ~~$120~~ $36	$0

Total(Incl GST)

Elective Unit Group B

Unit	Learning & Assessment KitL&A Pack includes: Trainer Assessment Pack Unit Assessment Pack Assessment Instruction Pack Observation Checklist Unit Mapping Document Additional documents where required for assessment Learner Guides Self-Study Guide (Answer Key and Student Copy) Session Plan Presentation Slides Class Activity Book (Assessor Copy and Student Copy) Work Placement Instruction Pack (if required) Work Placement Observation Booklet (if required) We also provide separate learner resources and Assessment resources. to know the quotes.	RPL KitRPL Kit includes: RPL Assessment Outcome Form RPL Assessment Plan Form Step 1 – RPL Application Form Step 2 – RPL Self-Assessment Information Kit Step 3 – RPL Third Party Evidence Kit Step 4 – RPL Competency Conversation Kit Step 5 – Demonstration and Observation Kit Step 6 – RPL Mapping	E LearningE-Learning includes: SCORM eLearning packages for LMS upload Videos (Explainer/Infographic) Infographics (Static) Activities (Drag-and-Drop, Checklists, Scenario-Based, Hotspot, 360°, Gamified/Animated, Character-Cloning)	Pre Validation ReportPre-Validation Report To support your compliance obligations, we provide a comprehensive pre-validation report designed to save you time, effort and costly rework.	Subtotal
TLIB0007 Respond and rectify rail traffic autonomous operations Current(TGA Status)	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Ready ~~$120~~ $36	$0
TLIC0005 Close down rail traffic from autonomous operations Current(TGA Status)	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Ready ~~$120~~ $36	$0
TLIC0006 Set up rail traffic for autonomous operation Current(TGA Status)	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Ready ~~$120~~ $36	$0
TLIO0005 Provide revenue protection measures Current(TGA Status)	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Ready ~~$120~~ $36	$0
TLIU2012 Participate in environmentally sustainable work practices Current(TGA Status)	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Ready ~~$300~~ $90	Pre-Order Made for you? Our experts deliver resources within 72 hours Enquire now for delivery details.	Ready ~~$120~~ $36	$0

Total(Incl GST)

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Inspired by learning values and empowered by education, we at RTO Resources are truly passionate about enabling RTO across Australia. Combined with over 2 decades of experience building and serving RTOs in all their requirements, we believe in creating a new-age learning experience that is sure to set your RTO apart.

Quick Links

Return & Refund Policy Terms and Conditions Privacy Policy Compliance Policy

Useful Links

FAQs Training Resources Blogs

Address

Unit 13/ 19 Radnor Drive, Deer Park VIC 3023 (03) 7009 2992 info@rtoresources.com.au