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Quality Area 3 · Outcome Standards
Primarily owned by: Trainers, Assessors & the Compliance Manager
3.1
The workforce is effectively managed to ensure appropriate staffing to deliver services.
Trainer & assessor competencies
3.2
Training and assessment is delivered by credentialled people with current training and assessment skills.
3.3
Training and assessment is delivered by people with current industry skills relevant to the training product.
CP
Where staff deliver or contribute to assessment under direction, supervision is documented and correct.
The free Risk Scorecard scores your exposure against every Quality Area and the Compliance Requirements in about four minutes.
Explore the other Quality Areas
Quality Area 1: Training & Assessment
Quality Area 2: VET Student Support
Quality Area 4: Governance
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RTO Resource Australia provides resources and support designed to assist RTOs with training, assessment and compliance processes. Resources must be reviewed, contextualised and implemented by each RTO according to its scope, delivery model, learner cohort, assessment conditions and regulatory obligations. No resource provider can guarantee audit outcomes, regulatory approval or compliance status.
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